FAQs

Frequently Asked Questions About Domestic Freight.

Q: What is Intermodal shipping?

A: Intermodal shipping uses multiple modes such as container ship, rail, and truck to transport freight. This reduces handling, freight damage, and costs while improving security and shipping speed.

Q: What if I don’t have a loading dock?

A: NOVA will use a lift-gate truck and pallet jack to load or unload your shipment.

Q: Can NOVA pick up cargo from a storage unit or warehouse?

A: Yes. Special arrangements must be made in advance. NOVA will need to coordinate with you and the storage facility. You or an authorized representative must meet the driver at the pick-up location.

Q: Can I ship personal effects?

A: NOVA only ships commercial goods.